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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Tidwell Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Tidwell Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Tidwell Auto Service in Plano

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Honest , helpful in every way. I recommend this shop for any of your needs

, 09/26/2025

My only regret for going here is that I did not find them 30 years earlier. Professional, reasonable pricing, no up sell pressure, integrity, wonderful and great communication, Christian. They are not your franchise or big box auto repair center Family owned and operated Save money and know the job was done right. 5% discount for cash payment Replacec motor mounts struts and shocks Ask for Elizabeth or Lindsey.

, 09/12/2025

We have used Tidwell's Auto to service our cars for regular service and major repairs for more than 25 years. Professional, high quality, timely and fair priced service every time. The staff is knowledgeable and friends - never pushing service you don't need. We never go anywhere else. And today they continued that tradition by immediately swapping out a battery under warranty - no question. In and out in 10 minutes!

, 09/06/2025

Fast and good service ! Thank you I will come back

, 08/22/2025

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Partners

  • ASE (Automotive Service Excellence)
  • NAPA