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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Tidwell Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Tidwell Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Tidwell Auto Service in Plano

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

They did a great job.

, 01/23/2026

We tried other auto service places in the area and end up returning to Tidwells to correct the others mistakes!!! They are always courteous and helpful, even with the small jobs. Thank You Tidwells Auto Service!!!!!

, 01/23/2026

I have a new car again, after having major car repairs completed at Tidwell Auto Service!! Kudos to everyone, especially master technician, Alex.

, 01/02/2026

I couldn’t be happier about the service I received from Tidwell! I called to get a quote and let them know that I was planning on having my truck towed to their shop. A couple of hours later when the tow truck driver dropped it off, they had already secured the parts needed for the repair so that they could start working on it right away. The service was friendly, and the price was very reasonable. I will definitely use them again!

, 12/26/2025

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Partners

  • ASE (Automotive Service Excellence)
  • NAPA