CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Superb service at a fair price!
Honest , helpful in every way. I recommend this shop for any of your needs
My only regret for going here is that I did not find them 30 years earlier. Professional, reasonable pricing, no up sell pressure, integrity, wonderful and great communication, Christian. They are not your franchise or big box auto repair center Family owned and operated Save money and know the job was done right. 5% discount for cash payment Replacec motor mounts struts and shocks Ask for Elizabeth or Lindsey.
We have used Tidwell's Auto to service our cars for regular service and major repairs for more than 25 years. Professional, high quality, timely and fair priced service every time. The staff is knowledgeable and friends - never pushing service you don't need. We never go anywhere else. And today they continued that tradition by immediately swapping out a battery under warranty - no question. In and out in 10 minutes!
